skip to main text

Printed colors are inaccurate

  1. Check 1 Do page size and media type settings match size and type of loaded paper?

    If these settings do not match, it is not possible to obtain the proper result.

    If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.

    Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

  2. Check 2 Make sure appropriate print quality is selected (see list above).

    Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing.

  3. Check 3 Is the Print head nozzle blocked?

    Print a test pattern to check the nozzles and see if they are clogged.

    Note

    • To automatically check for nozzle blockages after printing, set Auto nozzle check in the LCD menu to a setting other than Disable.

  4. Check 4 Has color been adjusted in the printer driver?

    Follow the steps below to adjust color settings.

    • Windows

      On Media/Quality sheet of the printer driver, select Manual for Color/Intensity and click Set.... On Color Adjustment sheet, adjust the color.

    • macOS

      Adjust the color settings in the printer driver Color Options.

  5. Check 5 Has the computer or monitor color been adjusted?

    Take the actions below.

    • Refer to the computer and monitor documentation to adjust the colors.

    • Adjust the settings of the color management software, referring to the software documentation as needed.

  6. Check 6 Has the Print head been replaced?

    Differences between one Print head and another may result in a change in color after replacing the Print head.

    Execute color calibration.

  7. Check 7 The Print head characteristics may have changed.

    The characteristics of a Print head may change with repeated use, including color.

    Execute color calibration.

  8. Check 8 Color varies even between printers of the same model due to differences in firmware and printer driver versions, settings, or environment.

    Follow these steps to prepare the printing environment.

    1. Use the same version of firmware or printer driver.

    2. Specify the same value for all settings items.

    3. Execute color calibration.

  9. Check 9 Did you make a different selection in Select Your Place of Residence in the Media Configuration Tool when reinstalling the printer driver?

    Changing the region selection of the Media Configuration Tool deletes the region-specific paper information originally registered on the printer before installation. Using paper with deleted information when executing color calibration will prevent the resulting calibration adjustment value from being applied to all other types of the paper.

    Prepare paper compatible with calibration in the newly selected region and perform calibration again.